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Position: UX Designer

Location: National Badminton Centre, Milton Keynes

Contract: 6 months fixed term contract

Hours: 35.58 hours per week, working 9am to 5pm Monday to Thursday and 9am to 3.30pm Friday

Salary grade: This role offering up to £30,000 per annum (pro rata) plus benefits

Badminton England is the organisation for all things badminton in England for everyone who wants to get involved whatever age, ability or gender. Our people love playing, watching and supporting badminton. We want everyone in England to do the same and become part of the badminton community, whether as a player, coach, volunteer or fan.

With over a million players playing every month, badminton is the nation’s most played racket sport and the sixth biggest sport overall. We want to inspire everyone to play more, support louder and love badminton, from this generation to the next.

The unique qualities of badminton make it accessible and enjoyable for anyone and everyone. And we work collaboratively with our partners and stakeholders to provide traditional and innovative opportunities for all to be involved; from primary school programmes to adult social badminton, from clubs to counties, and from our world class coaching development to our major events delivery.

With Olympic success at the heart of our ambitions, we are investing our knowledge and expertise to build a quality future for our sport by strengthening and evolving the domestic game and developing talent to achieve success on the international stage, inspiring the next generation of players and fans.

Our Values:

Focus – pursuing goals with clarity, drive and determination.

Ambition – striving to attain excellence with motivation and passion.

Courage – having the confidence to evolve by making the right decisions for the right reasons.

Teamwork – understanding and respecting each others’ roles and being a supportive unified team.

Our Vision:

To be one of the Nation’s most popular sports and consistently win medals at World, Olympic and Paralympic level.

How does the role support our vision:

Want to be part of a team that will positively impact one of the nation’s most popular and inclusive sports?

Badminton England is looking to lead the way for Governing Bodies, enhancing consumer digital journeys and creating a brilliant customer experience for those involved in the sport. We are now seeking a hands-on, digital experience designer to be part of the journey, to come to work every day thinking ‘how are sites working and how can I make them better’.

We want to continually focus on updating the experience and effectiveness of our websites (Badminton England and Yonex All England). This means more content, better journeys, cleaner code, better processes. We are looking for someone with the ability to design optimum user journeys and implement them via our WordPress-based website

The Work:

Take ownership for delivering improvements to our websites, including the navigation; some requested by others but may identified by yourself.

Ensure the design and content of the websites reflects the objectives of the organisation

Ensure effective and efficient customer journeys exist across the web platform

Meeting with members of the team to discuss website design and function.

Designing and building the website front-end.

Working with the team to ensure BAU updates are completed effectively.

Monitoring the performance of the live website and ensuring performance is optimised.

Troubleshooting content issues.

Creating and managing a backlog of changes, utilising internal and external resource where required.

Conducting WordPress training with the team members.

Producing analytics reports and creating improvement plans off the back of them.

Make changes to the website to improve speed

Responsible for the management and maintenance of the website

Successful Candidate:

Knows what great digital journeys look like and can deploy them for badminton

Knows WordPress inside out and how to get the best from it.

Must be detail orientated, deadline driven, and able to multi-task with solid organisational and time management skills

Diplomatic in their nature, with the ability to see the bigger picture and how working across multiple teams creates the best working culture and results

Pro-active in coming up with new ideas and identifying solutions to business need

Strong analytical skills with the ability to identify key, actionable insights

Experience working as part of a Marcomms team or cross-organisational support service

Continuous desire to improve

Application Process:

Submissions are to be completed online by clicking here.

Applications to be received no later than Tuesday 30 November 2021.

If sufficient high-quality applications have been received, we reserve the right to close the position early. Please ensure that you apply without delay to avoid disappointment.

Badminton England is committed to equality & diversity and welcomes applications from everyone regardless of their gender, ethnicity, disability, sexual orientation, background or circumstances.

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