Report a concern

At Badminton England we want everyone involved to have a safe and positive experience.

One of the most important ways to support and protect children, young people and adults is to share any concerns. You have a responsibility to pass on information and there are a number of ways that you can contact us.

If you believe someone is in injured or in immediate danger, then you should contact the emergency services without delay. If you are worried about a child, you can also contact the NSPCC Helpline on 0808 800 5000.

If you need to take this action in an emergency, please notify us as soon as possible afterwards.

Access our safeguarding concern report online referral form.

Download our safeguarding concern report form click here, 

Alternatively, you can contact us directly by email or telephone to discuss your concerns.

Contact us

Email us:

Safeguarding Manager,
Victoria Brown: 07738890309

Safeguarding Coordinator,
Angela Toon: 07901005320

Badminton England Head Office
Call: 01908 268400

Everyone has the right to be Safe and Enjoy badminton.

The Badminton England Safeguarding Team are always willing to help with any queries that you may have and can provide guidance on safeguarding good practice and procedures.

We would also encourage you to take a look at the resources provided by the following organisations:

If you cannot reach a member of our team or a welfare officer please contact the NSPCC,  Child Protection in Sport Unit or the Ann Craft Trust.


Badminton England partner with Shout                                                                               

Badminton England are proud to announce a new partnership with Shout to offer

free and confidential mental health text support for anyone in our badminton community.

If you’re feeling anxious, lonely, overwhelmed, stressed or not quite yourself,

Shout’s volunteers are there for you any time of day or night, 365 days a year.

The goal of the text conversation is to help you reach a place of calm,

with a plan of how to support yourself going forwards.

The service can be used at any time by texting “BE” to 85258.

Need To Talk Badminton England

Safeguarding Strategy

Badminton should always be a safe and welcoming sport for all. Our new Safeguarding Strategy sets out four key areas that are imperative for ensuring the physical and emotional safety of players and participants, adults and juniors, across the country

In June 2023 Badminton England released its Safeguarding Strategy to ensure badminton remains a safe and welcoming sport for all.

Click here to view the Safeguarding Strategy.

We are determined to provide a proactive approach when it comes to safeguarding, emphasising the importance of safeguarding and putting welfare and wellbeing at the centre of our culture for both adults and children.

The strategy is underpinned by the frameworks established by the NSPCC Child Protection in Sport Unit and the Ann Craft Trust, that we, as a National Governing Body, are required to follow to safeguard all children and adults in our sport.


Safeguarding young people is the responsibility of everyone involved in badminton. Here is our Safeguarding Young People Policy and our Safeguarding Adults policy. Also our policy on how we keep your information safe.

In July 2023 the Board of Badminton England adopted the revised Safeguarding and Protecting Children and Young People Policy.
Click here for the revised policy.

This Policy confirms how we manage disclosure and DBS information including it’s safe retention and appropriate disposal.
Click here for the policy.

Safeguarding Training

It is important that all those who volunteer and work in and around badminton are safeguarding aware in order to ensure that young people within our sport are given the best possible experience.

The following documents outline safeguarding training that is available, and where and how you can access it

Safeguarding training courses for coaches and others – an explanation of what types of training exist for coaches and others within badminton.

What is Time to Listen?

Time to Listen is specialised training for welfare officers within badminton, read here about the course, how to access it and costs

The Disclosure & Barring Service

A DBS check is just one part of the safe recruitment process to ensure that the right people are working within badminton. You can find out more about safer recruitment here:

An enhanced DBS check is a record of all warnings, reprimands, cautions and convictions, along with any other information a Chief Police Officer deems relevant to the role a person is applying for.

If you are working in ‘Regulated Activity’ you will need to complete an application. For a definition of Regulated Activity and more information on eligibility please look here

Badminton England requires you to renew your DBS check every 3 years.

The minimum age to apply for a DBS check is 16 years old.

For Coaches, a DBS Check every 3 years is included as one of your membership benefits.

For  all other roles that require a DBS check the following fees are applicable:

Paid roles £45.80

Volunteer roles £7.80

Please note, for Post Office verification a small fee may be added.

Badminton England DBS checks are carried out through our online provider First Advantage – KnowYourPeople (KYP). You must be a Badminton England member to use the system.

To start the process please email with the following information –
• Your Full Name
• Your Membership number
• Your role within the club / county
• Whether you are paid or volunteer in that role

You will then receive an email link from First Advantage – KnowYourPeople (KYP) to start the online DBS application process.

You will receive a list of Badminton England Verifiers when you request your DBS link.

No, we do not accept certificates issued by anyone else, however if you are registered with The Update Service, please contact us directly at and we will discuss this process with you.

Young People Resources

Badminton should feel safe for everyone and above all – fun! To help keep young people safe and support their education on how they do this a range of great resources are available from Childline.

They provide lots of information on things such as bullying and body image. Remember everyone’s different, so nobody is normal. But it can be tough if that makes you feel left out or alone. So make sure you speak to out to an adult you trust.

We all have the right to feel safe, so we have put together some guidance to help you know what to do if you don’t.

There are lots of ways to feel calmer. It’s about finding what works for you. Take a look at the great Calm Zone resource to try some breathing exercises, activities, games and videos to help let go of stress!

However you’re feeling, it can be great to express yourself and do things you enjoy. And that’s where Childline come in. Take your mind off things with games, advice from our videos or find new ways to handle your emotions. And all in your handy toolbox.

If you’re feeling anxious, lonely, overwhelmed, stressed or not quite yourself,

Shout’s volunteers are there for you any time of day or night, 365 days a year.

The service is anonymous, just text the word “BE” to 85258.

Best practice and advice

Our safeguarding best practice documents are here to support you in your role with young people and we are keen to bring these documents to life by sharing examples of good practice that are happening in your clubs.  If there are areas where you would like more guidance please do let us know.

We are keen to bring these documents to life by sharing examples of good practice that are happening in your clubs and one of the best ways to ensure that this information is as useful as it can be is by receiving your feedback. If there are areas where you would like more guidance please do let us know.

Safeguarding Guidance – Travel
Safeguarding Guidance – Social Media
Parental guide to choosing a Badminton Club
Parental guide to choosing a Badminton coach
Safeguarding Guidance – Safer Recruitment
Reporting a Safeguarding Concern
Role Description – Club Welfare Officer
Role Description County Welfare Officer
Club Safeguarding poster

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